As a well established Trampoline Park Franchise, Altitude is known for having its family entertainment centres feature trampolines upon trampolines upon trampolines, however, it doesn’t serve every type of customer. General Manager from the site, Bill ( Altitude, Woodbridge), has also been serving the customers for seven years and knew that an overhaul was needed in order to compete with newer neighbouring play centres.
After several challenging years, the Altitude Franchise Owner recognised a refresh was needed, something that would offer different age ranges different types of challenges and activities, and with a retrofit scheduled, Next Level Parks knew what would help them to stand out for customers.
We collaborated closely with the park owner and management, suggesting attractions that offered competition, gamification and most importantly, fun. A new Strike Arena now offers a dual-use space, one for toddlers in the day and older children a competitive space later in the day. The inclusion of a football pitch was also welcomed, due to its ease to ‘pick up and play‘, everyone knows how to shoot and score!
Within a few weeks of opening, we asked for feedback on the space, Bill has recognised that the new attractions have been overwhelmingly positive since now, everyone has a space where they can have suitable fun and play. Since the Entertainment Centre now caters to younger and older children, the numbers speak for themselves.
Repeat customers are up and new customers are flooding through the door, and we couldn’t be happier.
If you want to learn what Bill thinks directly, check out his Altitude Woodbridge Testimonial and if you want to increase revenue and boost returning visitors, we can help. Click here to book in a free design for your upcoming park project.
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